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Delivery options explained
Choose the delivery of your unforgettable experience gift by post or email delivery.
All vouchers are posted the same day when ordered before 4pm weekdays.
Click and Collect
Click and collect purchases allow you to order a voucher and collect them from our head office in Glasgow:
The Royal Mail aims to deliver vouchers sent on the next working day, however, this can be 2-3 days at busy postal times or when delivering to more remote addresses.
We offer special delivery which ensures next day delivery (except Sundays) before 1pm to 99% of properties and businesses in the UK. For a fee of £10 you can take advantage of guaranteed next day delivery.
An additional charge applies for delivery guaranteed on a Saturday.
Special delivery orders are sent same working day on orders placed before 4pm weekdays. A signature is required on delivery.
We also offer same-day delivery to customers in and around the Edinburgh area.
This service is available Monday to Friday (With the addition of Saturdays in the lead-up to Christmas) for purchases made before 4pm. Those vouchers will be delivered between 6pm and 8pm the same day.
You also have the option to select nominated delivery dates for E-Vouchers, special delivery and same day vouchers.
If you select one of these delivery options, you will then be given the option to select a prefered delivery date up to 3 months in the future.
Select E-ticket delivery at checkout for your voucher to be emailed to you real-time as soon as your order is complete.
2020 Christmas delivery
At peak periods the post can be a bit slower please allow an extra few days for delivery. If you have an account you can download your voucher from there, or alternatively please contact us for assistance
- First Class: Orders must be placed by 4pm on Thursday 20th December
- Special Delivery: Orders must be placed by 4pm on Friday 21st December.
- E-tickets: Delivered by email real-time throughout the festive period.