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Delivery options explained
Choose the delivery of your unforgettable experience gift by post or email delivery.
Gift Wallet by Post
Dispatched same working day (when ordered before 4pm) your gift pack includes all information about your chosen experience, booking information everything else they need to have a great day out!
Take advantage of FREE voucher personalisation and add your own message to the recipient.
When you gift the voucher, the recipient is able to book their experience straight away using our easy online booking system.
E-ticket
The Experience Gift Scotland e-ticket is a quick way to present your experience voucher! Select an E-ticket and receive it real-time by email as soon as you’ve ordered. 24 hours a day.
Your e-ticket gives you all the information you require about the experience and can be easily printed off on all home printers.
Included in your e-ticket is a unique security number, information about the experience booked and information about redemption.
Delivery expectations
All vouchers are posted the same day when ordered before 4pm weekdays.
Click and Collect
Click and collect purchases allow you to order a voucher and collect them from our head office in Glasgow:
Walkinshaw Road
Paisley
PA4 9LP
First Class
The Royal Mail aims to deliver vouchers sent 1st Class on the next working day, however, this can be 2-3 days at busy postal times or when delivering to more remote addresses.
Special Delivery
We offer special delivery which ensures next day delivery (except Sundays) before 1pm to 99% of properties and businesses in the UK. For a fee of £8 you can take advantage of guaranteed next day delivery.
An additional charge applies for delivery guaranteed on a Saturday.
Special delivery orders are sent same working day on orders placed before 4pm weekdays. A signature is required on delivery.
Same-Day Delivery
We also offer same-day delivery to customers in and around the Edinburgh area.
This service is available Monday to Friday (With the addition of Saturdays in the lead-up to Christmas) for purchases made before 4pm. Those vouchers will be delivered between 6pm and 8pm the same day.
Nominated Day
You also have the option to select nominated delivery dates for E-Vouchers, special delivery and same day vouchers.
If you select one of these delivery options, you will then be given the option to select a prefered delivery date up to 3 months in the future.
Email Delivery
Select E-ticket delivery at checkout for your voucher to be emailed to you real-time as soon as your order is complete.
2018 Christmas delivery
At peak periods the post can be a bit slower please allow an extra few days for delivery. If you have an account you can download your voucher from there, or alternatively please contact us for assistance
- First Class: Orders must be placed by 4pm on Thursday 20th December
- Special Delivery: Orders must be placed by 4pm on Friday 21st December.
- E-tickets: Delivered by email real-time throughout the festive period.